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Delivery & Returns

If you have a special date that you would like the product by please let us know and we will do our best to meet it. We have not missed a birthday or other special occasion yet!

We post to the UK, Europe and Rest of the World. The following delivery charges apply:

· UK standard delivery £3.95

· UK next day delivery (Weekdays only, orders placed before 1pm) £6.95

· Saturday Delivery (Orders placed before 1pm £11.95)

· Europe £14.00

· Rest of World £20.00

Please note that next day and Saturday services are not available on all products, available services and delivery estimates for your basket can be viewed at checkout.

Next Day and Saturday deliveries will require a signature on receipt. There is a box at checkout to include any delivery instructions you may need to add.

Due to the size and weight of our Large Love Letters and Bespoke Wooden Letters delivery is £9.95 per delivery address.

PLEASE NOTE THAT ON RARE OCCASIONS INTERNATIONAL DELIVERIES MAY INCUR A FURTHER POSTAGE COSTS BASED ON THE FINAL WEIGHT AND SIZE OF PACKED ORDERS. YOU WILL BE CONTACTED DIRECTLY BEFORE YOUR ORDER IS DISPATCHED IF FURTHER POSTAGE COSTS ARE NEEDED.

Returns

If for some reason you wish to return an item to us please get in contact with us beforehand on customerservices@jonnyssister.co.uk